Your Privacy Matters: At Oxi Studios, we are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Username and email address (required)
- First and last name (optional)
- Password (encrypted and stored securely)
- Account creation date and last login information
1.2 Usage Information
We automatically collect information about how you use our Service:
- IP address and browser information
- Pages visited and features used
- Time and date of visits
- Device and operating system information
- Credit usage and transaction history
1.3 Content Information
We process content you provide to deliver our services:
- Images you upload for processing
- Text prompts and parameters you provide
- Generated content and results
- Contact form submissions and support communications
1.4 Payment Information
For payment processing, we collect:
- Payment method information (processed by Stripe)
- Billing address and transaction details
- Purchase history and credit usage
2. How We Use Your Information
2.1 Service Provision
We use your information to:
- Provide and maintain our AI-powered services
- Process your images and generate content
- Manage your account and credits
- Process payments and transactions
- Provide customer support
2.2 Service Improvement
We may use aggregated, anonymized data to:
- Improve our AI models and algorithms
- Analyze usage patterns and optimize performance
- Develop new features and services
- Conduct research and analytics
2.3 Communication
We may contact you for:
- Service-related notifications and updates
- Payment confirmations and receipts
- Important security or policy changes
- Customer support responses
3. Content Processing and AI Services
3.1 Content Moderation
We use automated systems to moderate content for safety and compliance:
- All text inputs are checked using content moderation systems
- Images may be analyzed for policy compliance
- Flagged content is reviewed and may be rejected
- Violation records may be kept for safety purposes
3.2 Third-Party AI Services
We use third-party AI services to provide our features. These services may process your content according to their own privacy policies to deliver the requested functionality.
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers
We share information with trusted service providers who help us operate our Service:
- Stripe: For payment processing
- Cloudflare: For security and performance
- Railway: For hosting and infrastructure
- Gmail/Google: For email communications
4.2 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or abuse of our Service
- Enforce our Terms and Conditions
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
5. Data Security
5.1 Security Measures
We implement industry-standard security measures:
- Encrypted data transmission (HTTPS/TLS)
- Secure password hashing and storage
- Regular security updates and monitoring
- Access controls and authentication systems
- Secure cloud infrastructure
5.2 Data Retention
We retain your information for as long as necessary to provide our services:
- Account information: Until account deletion
- Generated content: 30 days (then automatically deleted)
- Transaction records: 7 years (for legal compliance)
- Support communications: 2 years
6. Your Rights and Choices
6.1 Account Management
You can:
- Update your account information at any time
- Change your password and security settings
- View your credit balance and transaction history
- Delete your account (contact support)
6.2 Data Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Port your data to another service
- Object to certain processing activities
6.3 Communication Preferences
You can opt out of non-essential communications by contacting us or updating your account settings.
7. Cookies and Tracking
7.1 Cookies We Use
We use cookies and similar technologies for:
- Authentication and session management
- Security and fraud prevention
- Performance monitoring and optimization
- User preference storage
7.2 Third-Party Cookies
Our service may include cookies from:
- Cloudflare (security and performance)
- Stripe (payment processing)
- Other service providers as needed
8. International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a notice in our Service
Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.
11. Regional Privacy Rights
11.1 European Union (GDPR)
If you are in the EU, you have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority.
11.2 California (CCPA)
California residents have specific rights under the California Consumer Privacy Act, including the right to know what personal information is collected and how it is used.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: